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Return Policy - 100% Satisfaction Guarantee


100% Satisfaction Guarantee

SEATTLE KOMBUCHA and WATER KEFIR: We want you to love Seattle Kombucha as much as we do. So, our Return Policy is simply... If for some reason you don't absolutely love our flavors, let us know and we'll replace it.

HOME BREWING SUPPLIES: For our home brewing supplies, including kombucha SCOBY, kombucha starter kits, tea, brewing buckets and other supplies, there are NO RETURNS. However, if you have any difficulty with shipping or delivery, please let us know and we will help to make it right.

CLASSES and EXPERIENCES: Once purchased, there are NO RETURNS of classes or experiences. However, depending on the circumstances, if you haven't already participated in the class or experience, you may be able to exchange the value towards the purchase of other items.

If you are not 100% satisfied, please contact us at (425) 985-2364 or wayne@seattlekombucha.com so we can ensure you have the best possible experience with our company and products.

If possible, when returning Seattle Kombucha products, please either return the item unopened or take a picture of the product label plus a picture of the part with the batch code and best buy date printed so that we can keep track of what is returned and why. Thank you!