OUR RETURN POLICY
A good return policy
is a beautiful thing. It let’s you shop freely without worrying about getting stuck with something you don’t need or want. Our Policy is...
“Try it. We think you’ll like it. If you don’t, bring it back for a full refund.”
The Fine Print:
Returning With Receipt – When returning items to Seattle Kombucha Company as a confirmed customer in our system, with a verified receipt, you’ll get back the full purchase price to whatever form of payment you originally used, minus any discounts and shipping charges.
Returning Without Receipt – When returning items to Seattle Kombucha Company without a receipt, you’ll get back the lowest price the item was sold, or you’ll be given a replacement with an item of equal value at the time of the return. Your refund will be issued as a store credit to be used immediately or in the future.
Return Unused Portion and Container – To get a refund, when returning items to Seattle Kombucha Company you must return the unopened item, or the unused portion of your item in the container it came in. It allows us to track what is returned, and why.