FREQUENTLY ASKED QUESTIONS

What is kombucha?

Kombucha is a live, probiotic beverage made by fermenting tea. Our kombucha is organic, vegan, and brewed locally. We make an assortment of delicious flavors ranging from fresh and fruity to bold and spicy. 

Ideally, kombucha needs to stay refrigerated between 34-38 degrees Fahrenheit. If left out or too warm, it will begin to ferment again and change flavor; the warmer it is kept and the longer it is left out of refrigeration, the faster it will ferment. As it ferments it will get more sour and increase the pressure inside the bottle.

Where can I get Seattle Kombucha?

You can find Seattle Kombucha at our stand at Pike Place Market every other Friday to Sunday, online, in stores, delivered to your door, or pick it up at our brewery. For more information, please visit here

Is there alcohol in Seattle Kombucha?

Because kombucha is a fermented beverage, it naturally contains a trace amount of alcohol. Seattle Kombucha contains <0.5% alcohol, which categorizes it as a non-alcoholic beverage. Kombucha is still safe for children and adults to drink any time of the day. 

Please note that if you are avoiding alcohol due to pregnancy, allergies, sensitivities, or religious beliefs, you should not drink kombucha. 

How should I store my Seattle Kombucha?

Kombucha is a live, probiotic product. Ideally, it needs to stay refrigerated between 34-38 degrees Fahrenheit. If it is left out and gets too warm, your kombucha will begin to ferment again and become sour. The pressure inside of the bottle will also increase and be at risk of exploding or fizzing over when opened. If you are unable to access a refrigerator, keep them as cool as possible using a cooler or cooler bag filled with ice or freezer packs.  

I accidentally left my kombucha out, what do I do now?

If your kombucha gets warm, return it to the fridge or a cooler as soon as possible. Always take precaution when reopening a bottle that has been left out of refrigeration and then rechilled. 

Pro Tip: Place the bottle in a wide mouth glass or bowl larger than the bottle itself to capture any overspill in the case your kombucha fizzes over. This will minimize the mess and make sure your kombucha doesn't go to waste! 

I want to order Seattle Kombucha kegs for my event or office. How many people will a keg serve?

Our kegs are 5 gallons each and serve 50 12oz servings. They cost $125 per keg. If you prefer our bottles, we also sell each 12oz bottles for $3.25 each if you buy 50 or more. 

Order Processing, Delivery, and Shipping

Order Processing: All orders received by Monday at 9am will be processed on Monday and scheduled for delivery as soon as possible. If we have the product in stock, bottled and ready to go, it may be available for delivery sooner. 

Delivery and Shipping: Home Delivery is available if you purchase your order directly from Seattle Kombucha Company. Our standard delivery fee is roughly $20-$40 depending on your location. To receive standard delivery prices, you must reside in our STANDARD DELIVERY Service Area listed below. If you list outside of this area, you are welcome to either pay additional costs for delivery, or pay shipping via UPS, USPS or other carriers. You can also opt to pick up your order at out brewery in Kent, WA. Order pick-up is always available and a preferred option to many of our customers who live in the vicinity. Please call (425) 985-2364 beforehand to schedule an appointment for pickup. 

STANDARD DELIVERY Service Area:
We are currently making deliveries to select locations as north as Blaine, WA and as south as Olympia, WA approximately every other week. If you live outside of this Delivery Area, please sign up for out mailing list in the footer to be notified when we expand our delivery area and when we become available at locations near you. 

SEATTLE: 
City of Seattle including: West Seattle, SODO, Georgetown, First Hill, Beacon Hill, Columbia City, Ranier, Central District, Capitol Hill, Broadway, Downtown, Belltown, Lower Queen Anne, Queen Anne, South Lake Union, West Lake Union, Mountlake, Eastlake, University District, Ravenna, Sand Point, Windermere, Wallingford, Phinney Ridge, Ballard, Fremont, Green Lake, Interbay, Magnolia, Northgate, Lake City and other neighborhoods in Seattle city limits not yet listed here.

SOUTH:
Burien, SeaTac, DesMoines, Renton, Kent, Auburn, Maple Valley, Covington, Auburn, Sumner, Federal Way, Tacoma, Olympia, Gig Harbor.

NORTH:
Shoreline, Edmonds, Bothell, Woodinville, Mountlake Terrace, Lynnwood, Mill Creek, Mukilteo, Everett, Marysville, Lake Stevens, Arlington, Stanwood, Mt Vernon, Burlington, Bow, Bellingham.

EAST:
Mercer Island, Bellevue, Kirkland, Juanita, Newcastle, Redmond, Sammamish, Issaquah

ISLANDS:
Home Delivery not available at this time. If you would like to spearhead sales and distribution points in your neighborhood, please give us a call. (Vashon Island, Bainbridge, Whidbey, etc.)

Return Policy

100% Satisfaction Guaranteed. Our policy is "Try it. We think you'll love it. If you don't, let us know and we'll replace is with something you'll love." We want you to love your Seattle Kombucha as much as we do! If you are not 100% satisfied, please contact us at (425) 985-2364 or orders@seattlekombucha.com so we can ensure you have the best experience with our product possible!

If possible, when returning Seattle Kombucha products, please return the unopened item, or the unused portion of your item in the container it came in. This allows us to keep track of what is returned and why. Thank you!

Wholesale Inquiries

If you are interested in becoming a reseller for Seattle Kombucha Company, please call or text Wayne Greenfield at (425) 985-2364 or email orders@seattlekombucha.com.

When we meet, we will guide you through our selection of flavors and answer any questions you might have including: pricing, available distributers, UPCs, nutritional information and terms. We look forward to working with you to provide the best kombucha to your most valued customers. 

Subscribe

Delicious, Local, Craft Brewed Seattle Kombucha is only a few clicks away!